Support Services

Dictation Solutions Australia has a range of on-site and remote services to assist you with your dictation and transcription needs.

We are available to visit you on site within 40 km of the Melbourne CBD. All other locations are serviced via our remote tool called TeamViewer. With TeamViewer we can remotely access your PC (temporarily and with your permission) to resolve any technical issues. This is a highly effective and efficient method of resolving technical issues. 


12 Months Dictation Support  - When you need ongoing dictation support to maintain your equipment.

Priority Dictation Support - If you need dictation help in a hurry!

Onsite Support in Melbourne - We come to you to install/upgrade/fix your dictation system.

Dictaphone & Transcriber repair - Is your recorder malfunctioning?

Dragon Voice Recognition Integration & Training - Cut your typing costs by contacting us today


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        1hr Remote Dragon Training

        We can remote train any Dragon  user in Australia with an internet connection. So it doesn't matter if you are in Melbourne, Sydney, Brisbane, Perth, Hobart or Adelaide - we can help you with Dragon. ---- Dragon is an advanced speech recognition application. It has many features and can be...