Support Services

Sometimes you need fast, immediate support to sort out any dictation or transcription issues - whether your issue is software related, a problem configuring the voice recorder or transcription equipment itself.  ---- Fortunately, we understand that you need maximum up-time with your typing services. An experienced representative from Dictation Solutions Australia will remote...

Our dictation expert will visit you on site to set up your digital dictation system, fix any installation/setup issues with your dictation machines or Philips/Olympus dictation software. ---- 1 Hour Onsite Support/Training - Melbourne (within 30kms of the CBD) We can also integrate Dragon into your Olympus of Phillips digital...

We can remote train any Dragon  user in Australia with an internet connection. So it doesn't matter if you are in Melbourne, Sydney, Brisbane, Perth, Hobart or Adelaide - we can help you with Dragon. ---- Dragon is an advanced speech recognition application. It has many features and can be...

12 Months Technical Support (Per Device / Per Software Licence) Remote, phone and email support available ---- It's important to keep your digital dictation equipment up and running. In order to ensure this,consider a 12 month support and service agreement. This includes telephone, email and team-viewer remote access support. (This...

12 Months Technical Support (Per Device / Per Software Licence) ---- It's important to keep your digital dictation equipment up and running. In order to ensure this,consider a 12 month support and service agreement. This includes telephone, email and team-viewer remote access support. (This package does not include on-site support)...

If you have an older Philips Tape recorder or Transcriber that is no longer working and out of warranty. Then you can order our repair assessment service. We will assess the device for repair, provide you with a quotation for repair, then repair the device and returned it to you. ----...